Return policy
We want you to be delighted with your purchase! If you need to make a return or exchange, please see our guidelines below:
Returns & ExchangesTimeframe:
Returns and exchanges are accepted within 5 business days of receiving your order.
Return Policy
- Return Shipping Fee: For returns (excluding manufacturing defects), a $5 shipping fee will be deducted from your refund.
- Condition: Items must be in original condition, unused, and unwashed.
Exchange Policy & Manufacturing Defects
- No Shipping Charge: Exchanges and items returned due to manufacturing defects are exempt from the shipping fee.
- Defect Verification: For manufacturing defects, please send a clear photo of the issue to our Customer Service team to verify the defect.
Thank you for choosing Lolee & Co. We’re here to help and ensure your experience is seamless! For any questions on the above, please feel free to contact us via email at: loleeandcompany@gmail.com.